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who we are

The Company

In 1980, while a college student, Martin Tighe recognized the need for a call center for national advertisers requiring toll-free numbers answered 24-hours a day.   He developed a business plan, incorporated Donnelly Communications, and began offering services to leading national brands.  Thirty-six years later, Donnelly continues to be a pioneer in the outsourced contact center industry.

We are trusted by the leading brands to deliver an exceptional customer experience as recognized by our clients, their customers, our associates and our competitors. Our proprietary technology, highly-motivated professionals, quality-driven processes and client-centered focus form The Donnelly Difference and enable our clients to realize a significant return on investment

CustomerTouch 360 provides innovative customer care solutions for each stage of the customer life cycle.   We are in our 36th year of providing continuous 24-hours-a-day, 7-days-a-week, 365 days a year contact center support for established brands that are passionate about superior customer service.

Donnelly  is headquartered in Atlanta, Georgia.  Our  contact centers are located in Atlanta, Georgia and  Santiago, Dominican Republic. 


Contact us today and learn more about ways Donnelly Communications can help your company maximize revenue and better retain its valued customers.

Your best answer by design

A Message from Our Chairman

We are delighted that you are considering us as a partner for your business.

Our innovative contact center strategy assures a sterling customer experience and delivers unparalleled results for your bottom line. 

We look forward to talking with you about how we can advance your business.

Martin Tighe
Founder and Chairman
Donnelly Communications

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